Information we collect

Depending on how you interact with the website, we may collect:

• Name and contact details, including email and phone number where provided.
• Billing and shipping addresses.
• Order, purchase, and transaction information.
• Payment-related information handled by applicable payment providers.
• Device, browser, IP address, and website usage information.
• Messages to customer support and cookie-related information.

How we use information

We may use personal information to process stationery and desk accessory orders; provide shipping and tracking updates; handle returns, refunds, and support requests; communicate about purchases; maintain and improve our store; identify fraud or security incidents; meet legal and recordkeeping obligations; and send marketing communications where permitted.

Payment information

Payments are handled through the methods and providers available at checkout. Complete payment card information may be handled by the applicable provider rather than stored directly by VORQYNA™.

Cookies & similar technologies

Our website may use cookies and similar technologies for essential store functions, preferences, performance measurement, security, and the shopping experience. Where applicable, cookies used for analytics or marketing may be subject to the choices offered through our site's privacy controls.

You can also restrict or delete cookies through your browser, although disabling necessary cookies may affect website features.

How information may be shared

We may share relevant information with providers that help operate the website, process payments, fulfill and ship orders, provide tracking and customer support, prevent fraud, or offer analytics and marketing services where applicable. We may also disclose information when required by applicable law or valid legal process.

International processing

Our business, customers, service providers, and fulfillment partners may be in different locations. Personal information may therefore be processed or stored outside your country or region, subject to applicable requirements.

Data retention

We keep personal information for as long as reasonably necessary to administer orders, support customers, prevent fraud, resolve disputes, maintain required records, and comply with applicable law.

Data security

We use reasonable administrative and technical measures intended to protect personal information. No method of electronic transmission or storage can be guaranteed to be completely secure.

Your rights & choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, as well as other choices provided by law. Send privacy requests to service@vorqyna.com. We may need to verify your request before responding.

Children's privacy

Our online store is intended for general retail customers. It is not designed to intentionally collect personal information from children in violation of applicable law.

Third-party links

Links to third-party websites or services may appear on our website. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy to reflect changes in our services, business practices, or applicable requirements. The current version will be posted on this page.