Contact Us

VORQYNA™ · Customer Care

We're here to help.

Questions about a journal, an order, or a piece for your writing desk? Reach out to our team and we'll help you find the information you need.

Contact us

A note to
our team.

Contact us for questions about VORQYNA™ stationery and desk accessories, order updates, shipping concerns, return requests, or other matters relating to purchases through vorqyna.com.

01 / SUPPORT

Customer support

Email service@vorqyna.com, or call +86 157 9491 1156.

  • For an existing order, include your order number and the email address used at checkout.
  • For a damaged, defective, incorrect, incomplete, or materially misdescribed item, include clear photographs or videos where relevant.
02 / RETURNS

Return requests

Please contact us before sending an item back. Once your request has been reviewed and approved, our team will provide the applicable return instructions and return warehouse address.

Please do not send returns to the registered business address unless customer support specifically instructs you to do so.
Write to us. For the quickest review of an order question, keep your order number handy.
VORQYNA™ · Information

Business &
contact details.

VORQYNA™ is owned and operated by Hangzhou He'an Runyang Network Technology Co., Ltd.

Brand name VORQYNA™
Official website vorqyna.com
Customer support email service@vorqyna.com
Customer service phone +86 157 9491 1156
Legal company name Hangzhou He'an Runyang Network Technology Co., Ltd.
Legal representative Fan Jiayi
Unified social credit code 91330110MAKC4TWF1W
Registered business address Room 301-1, Building 15, No. 1218 Wenyi West Road, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province, China
Customer service hours Monday–Friday, 9:00 AM–6:00 PM PST
VORQYNA™ LIBRARY / WRITING DESK COLLECTION